Turbocharge Sales With Conversation Intelligence Software
Tap into customer conversations to hone reps’ skills and boost sales performance.
Transform Raw Sales Conversations Into Actionable Insights
Highpot’s conversation intelligence tools use artificial intelligence and machine learning algorithms to automatically transcribe meeting recordings across multiple languages and surface important patterns, so you can quickly analyze, improve sales calls, and create better customer experiences.
Eliminate Knowledge Gaps
Transcripts, AI-generated topic summaries, and presented content analysis keep team members up to speed and prepared for upcoming customer interactions.
Streamline Sellers’ Workflows
AI-powered conversation analytics automate note-taking, follow-ups, and next steps and auto-relate Zoom and Teams meetings with CRM records.
Share Key Moments
Easily find, save, and share full conversations or specific meeting highlights so sales reps can course-correct and never miss an opportunity to solve customer pain points.
Spot Winning Patterns, Replicate Top Performers
Our conversation intelligence platform uses AI and natural language processing (NLP) to decode meetings and extract topic and sentiment analysis. We give sales managers the ability to continuously assess and coach performance—reducing new hire ramp time, driving methodology adherence, and elevating sales excellence.
Sharpen Critical Selling Skills
Incorporate meeting reviews into video practice exercises to help sales teams practice and perfect their talk-listen ratio, pace and tone, monologues, and pitch delivery.
Enable Structured Sales Coaching
Empower frontline sales managers to use customized coaching rubrics and grading criteria in onboarding and training programs that increase sellers’ knowledge retention.
Scale Best Practices
Save and share best-in-class customer calls and resources in Highspot’s sales plays and playbooks, training, and more to help sales reps accelerate the sales process.
Validate Go-To-Market Strategy In Real-World Conversations
Deeply understand the voice of the customer, evaluate how your message resonates with customers, and review the metrics you need to fine-tune your approach. Our conversation intelligence solution allows sales leaders to review sales conversations to measure rep performance, mitigate churn risk, and increase deal conversion.
Drive Strategic Initiatives
Move beyond anecdotal feedback with conversation AI insights integrated with scorecards and reports. Easily assess whether your sales force understands and is executing go-to-market team strategy.
Increase Competitive Win Rates
Get ahead of the pack with a better understanding of the pressures your sales reps are facing, along with the context you need to help others overcome common objections.
Track Buyer Engagement
Combine rich conversation analytics with CRM integrations, email, content, and digital sales rooms to give your sales teams more visibility into sales pipelines.
Unlock Conversation Gems to Close Deals Faster
Capture and Analyze Customer Behavior
When your customer conversations and the tools to analyze them are in one place, you get the insights and automation you need to take action in the moments that matter.
Deliver Data-Driven Sales Coaching
Conversation intelligence functionality enables sales managers to train new reps more effectively, spot top performers, and provide feedback that upskill sellers so they can win again and again.
Elevate Go-To-Market Execution
Gain deep revenue intelligence via conversation analytics to uncover the ‘why’ behind team performance. In turn, enablement and sales leaders can identify and address poor behavior patterns.
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